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The creators recognized the reality that young people are getting phones and created a phone that gives parents the power to manage what they are exposed to. Your child can send and receive text and voice messages, photos, drawings and animated stickers through this device. All communication is done over WiFi, there is no phone service available. You can also employ the one-touch alternative, which makes it easy for you as a parent to speak with your kids via your smartphone.
During emergencies, it is good to know your kids have a device they can rely on. The PDF includes a printable form for Emergency Phone Numbers, which you can post on the refrigerator or another place your child will easily see it. Access to this list is limited for security reasons, and there may be a charge for access to the list, as it is maintained at significant expense. If you would like to contact the organization that maintains this database, please contact the staff of the National 911 Program
FCC Wireless 911 Rules
Calling 911 by sending a text message is increasing across the United States, and efforts are underway to receive text messages at call centers nationwide. If you need emergency assistance, it is always best to call 911 if you can, and text if you can’t. The Registry lists PSAPs by an FCC assigned identification number, PSAP Name, State, County, City, and provides information on any type of record change and the reason for updating the record. For further information concerning the FCC's Master PSAP Registry and carrier reporting requirements, or to notify the Commission of changes to the PSAP Registry, please send an email to In December 2003, the FCC began collecting data to build a registry of public safety answering points . A primary PSAP is defined as a PSAP to which 911 calls are routed directly from the 911 Control Office, such as, a selective router or 911 tandem.

Learn more about howMobileHelp can ensure 911 responders receive your exact GPS location or which MobileHelp medical alert system is right for you. However, the use of cellular devices has dramatically changed – and yet it took 12 years for a petition to re-evaluate the rule and seek solutions. Here we are in 2020 and not much has changed, the number of and limitations of 911 area code calls have had a profound negative effect on public safety.
Federal Communications Commission
The Jitterbug is marketed as a product designed for the elderly, but it’s useful for kids too. It is now available as a flip phone or as a smartphone, giving you the option to decide the level of functionality your child has. Staying true to its origins, it offers large buttons which makes the phone easy to navigate.
The person responsible for operating the state’s 911 system will be identified, and they should know who you should talk to at your local 911 call center, to schedule a day and time for test calls. The FCC also requires wireless telephone carriers to provide 911 and E911 capability, where a Public Safety Answering Point requests it. Once it is implemented fully, wireless E911 will provide an accurate location for 911 calls from wireless phones.
Wireless 911 Service
State and local authorities continue to expand 911 coverage and upgrade 911 services. Although there may be some counties that still do not have basic 911 services, wireless carriers can deliver 911 calls to the appropriate local emergency authority. Beneath its flip-back keypad cover, the familiar set of telephone keys has been replaced with one large, red button. When it is pressed, the device calls a local 911 operator, linking a user, in a toll-free call, with emergency help.
Remember that many emergency operators currently lack the technical capability to receive texts, photos and videos. Tell the emergency operator the location of the emergency right away. In most parts of the United States, when you call 911 from a landline, emergency responders can find you—even if you don't know where you are or you can't speak. Verywell Health articles are reviewed by board-certified physicians and healthcare professionals. These medical reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research.
You can help reduce accidental 911 calls by locking your keypad. You may also consider turning off the 911 auto-dial feature if your phone has one. Check your device settings, user manual or the manufacturer's website to learn how. "It is still technically infeasible to require carriers and manufacturers of 911-only phones to...provide with a callback number," the commission said in a statement about the new rules. Once they have the information they need the call-taker can transfer you to the correct center. There's a difference between calling 911 on a mobile phone and calling from a landline.
You can put your whole family on one channel and can talk back and forth with ease. Keep your emergency phone in your car under the seat or the trunk (but not in the glove compartment, where things are often stolen.) You don't need to recharge it or keep it charged. Just plug the phone into your car's cigarette lighter, turn it on, dial 911, and it will work. To explore telecommunicator job openings, visit the career center at the National Emergency Number Association site and check for available positions in your city, county or state government. APCO International also has a Career Services section of their site with an executive search service and resume review service. When you apply to be a telecommunicator, the application process may include a background check, psychological testing and/or assessment of computer skills.
Lock your keypad when you're not using your wireless phone to help prevent accidental calls to 911. Some carriers have taken a different tack with their emergency phones. Before the FCC regulations were drafted, Verizon Wireless and VoiceStream Wireless, which will change its name to T-Mobile this summer, made adjustments to the phones they were giving out. Wireless carriers are required to complete 911 calls, even when the phone is not activated. Any phone that turns on and can receive a signal is capable of making a 911 call.

Emergency personnel and others often learn about emergencies through 911 calls. Dialing 911 quickly connects a caller to a nearby Public Safety Answering Point dispatcher who is trained to route your call to local emergency medical, fire, and law enforcement agencies. Despite widespread mobile use, many homeowners opt to keep their landline phone due to safety reasons. Given the reported problems with traditional cell phone service providers and their inconsistencies with 911 dispatchers, it's understandable. Let's walk through what happens when you dial 911 from a landline vs. a cell phone. VoIP service allows users to place and receive calls to and from traditional phone numbers using an internet connection and can be used in place of traditional phone service.
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